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Centre for Continuing Education Refund Policy

Note: CCE reserves the right to cancel a course due to low enrolment or other factors. Affected students will be notified of any course cancellations and refunded appropriately.

For purposes of refunds, the day refers to the calendar day, beginning at 12:00 am.

The one-time academic activation fee of $39 is non-refundable.

If you paid online by credit card, any applicable refund will be processed back to your credit card (please allow 1 to 3 weeks for processing).

If you paid by cheque or debit, please visit the online Mosaic Student Center to input your bank information and correct mailing address to receive any applicable refund by online deposit. Without banking information, McMaster University will issue you a cheque by mail (please allow 4 to 6 weeks for processing).

This page applies only to financial refunds.
Find more information on dropping courses without academic penalty. 


Certificate/Diploma (in-person, online and online self-study)

  • Up until the day before class starts: 100% course fee refund and 100% MAPS fee refund
  • From course start date to day 14: 70% course fee refund 0% MAPS fee refund
  • 15 days after the start date: 0% course fee refund and 0% MAPS fee refund.
  • Example: Class Start Date September 1
    Up to August 31: Full refund - 100% tuition, 100% MAPS fee
    September 1-14: 70% tuition refund, 0% MAPS fee refund
    September 15 to class end date: 0% refund

Certificate & Diploma Fast-Track Courses (2x/week or full-day in person)

  • 7 days or more before the start date: 100% course fee refund and 100% MAPS fee refund
  • 1 to 6 days before the start date: 80% course fee refund and 100% MAPS fee refund
  • From course start date to day 7: 50% course fee refund and 0% MAPS fee refund,
  • 8 days after the start date to class end date: 0% course fee refund and 0% MAPS fee refund.

Professional Development Courses (Lean Six, PMP)

  • 20 days or more before the start date: 100% course fee refund
  • 7-19 days before start date: 70% course fee refund
  • 6 days or less before the start date: 0% course fee refund

Essentials, Crisis and Mental Health Training

  • 7 days or more before the start date: 100% course fee refund
  • 1-6 days before start date: 80% course fee refund
  • Start date – 0%